#customer-experience
54 tools · page 1 of 2

2Meters
★ 2.32Meters is a smart queue and appointment management system. It is fully cloud based, GDPR compliant and offers rich functionality at a fraction of costs of other solutions.

AI Customer Service
★ 1.2Resolve and complete customer requests autonomously, enable self-service resolutions, automate complex workflows with Intelligent Process Automation, and drastically reduce costs.

Acute
★ 1.7Make it easy for customers to give you feedback, right from inside your website, so you can gain valuable insights to improve your product.

Appbot
★ 1.9Appbot offers app review and ratings tools for mobile teams. Easily monitor reviews from all major app stores, and leverage AI tools that analyze trends in sentiment and themes in your reviews. Appbot also supports product reviews on Amazon.com.

AskMe Chat
★ 1.9The native Artificial Intelligence solution as a support for your Customer Service and your Business processes choices.

BSI CRM
★ 1.6BSI CRM gives you a 360° view of customer data and behavior at any time, department and touch point. BSI CRM adapts to your business, your processes and your IT environment, not vice versa.

Bybr for Business
★ 1.8The 1st platform unifying local info & web links, publishing a unique branded mobile web app covering 1 to multi-location's business/brand. More than an ideal 'link in Bio', users can install it on homescreen to unlock localized & personalized offers.

CXinsights.io by Qemotion
★ 2.1Q°emotion is a tool for emotional analysis of digital data and messages collected on your customers and collaborators. Process these data, measure satisfaction, predict crises, manage priorities, find new insights and build customer loyalty...

Catalyst CSP
★ 2.4Catalyst is the most intuitive Customer Success Platform (CSP) - built by CS leaders, for CS teams.

ChatCreate
★ 2.7ChatCreate is a chatbot platform built together with customer support and sales teams. With ChatCreate you can build and manage a chatbot that is able to handle predictable support queries, as well as increase website sales and customer-engagement.

Cipi
Cipi is a Laravel based cloud server control panel that supports Digital Ocean, AWS, Linode, Azure, Vultr, Google Cloud and other VPS. It comes with nginx, Mysql, multi PHP-FPM versions, multi-users, Supervisor, Composer, npm, free Let's Encrypt certificates, Git deployment...

Custellence
★ 2.2The journey mapping tool for customer journey managers and CX professionals. Journey maps in Custellence will help you present the customer journey in a professional and convincing way to stakeholders and managers.

DANAConnect
★ 2.7DANAConnect is the ideal communication automation platform for the financial ecosystem.

Echonovum
★ 1.7The ECHONOVUM INSIGHTS PLATFORM is an intuitive management tool that enables leaders to quickly and efficiently identify potential areas for success in customer and employee relationships. Take better decisions every day.

Emojot
★ 1.4Emojot is a comprehensive and customizable SaaS platform designed to enable customer-centric digital transformation for businesses across various industries. The platform focuses on enhancing customer experiences, optimizing employee performance, and streamlining operations...

Fullview
★ 2.5Fullview is the end-to-end platform for technical customer support. Co-browse, video chat, call or remote access your customers in realtime to troubleshoot their problems on the go.

FusionSuite
★ 2.9Fusion simplifies the app development process by consolidating essential tools into a single, unified platform. From reporting bugs and crashes to implementing features like Force Update, Fusion streamlines technical changes, making them easier to manage.

Goodtok
★ 2.1Goodtok helps businesses enhance their customer service right from their website. The video application lets customers connect with your staff in real time. You can integrate this simple and easy-to-use application into any website.

HelpDesk by LiveChat
★ 2.9HelpDesk is an easy-to-use ticketing system for managing your communication with customers. Convert your messages into tickets and save time.

HelpKit
★ 1.8HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.
Helpware
★ 1.6Helpware’s outsourced digital customer service connects you to your customers where they are. We offer BPO that drives brand loyalty including Call Center, Answering Service, Chat, Technical, and Email support.
Inline Help
★ 1.3Transform Your Knowledge Base Into In-app Proactive AI-powered Self-Service Support - Explain This, Tooltips, Chatbot, Widget, Knowledge base.

Jatana
★ 3.0Jatana is a deep learning based Saas solution that integrates directly with your help desk software of choice to automate processes related to customer service on Zendesk.

Kollektive
★ 1.3Kollektive is a thinking space, where you can use 1-page canvases to explore the full stack of your organisation, from your customers needs, the experiences you'll provide to satisfy them, and the business you'll build around those experiences to support it.

Langflow.app
★ 2.8Ensure your visitors land on the right language version of your site automatically, improving their experience and boosting engagement without any manual effort.

LimeCall
The smartest way to generate and convert inbound leads instantly into qualified sales meetings and sales calls with Click-to-Call, Call Tracking, Voice Automation, and Call Scheduling.

Nessie
★ 2.7Nessie is a no-code Customer Data Platform that enhances the marketing stack. It bridges the gap between data science and marketing with AI to provide personalized experiences to every customer.

Ocular Solution
★ 2.3Ocular considerably increases conversion and efficiency in companies by reducing the time and effort they need to put in sales and consultative advice on products and services, in addition to lowering the % of abandoned carts in e-commerce.

Out of Dark
★ 2.1Out of Dark helps companies easily visualize, evaluate, and improve their customer journey.

Phonestat
★ 2.5Track staff performance with custom scorecards, capture meaningful customer feedback and deliver quality customer experiences. Simple, cost effective online solution with a Free 30 day trial.

Plantt
★ 2.7Plantt helps companies improve their customer support and avoid long wait times by integrating into their sales and support tools, learning how they interact with their customers, and creating an automated, tailor-made, conversational experience.

Produktly
★ 1.3Guided product tours that improve onboarding, adoption, and retention. Our simple no-code builder makes building engaging step-by-step product tours easy.

Respondent
★ 1.5A platform that connects researchers and companies with potential participants for market research studies, interviews, and focus groups. It allows businesses to find and recruit participants who meet specific criteria for qualitative research.

Right Review
★ 2.7It's a new and cheaper alternative to the likes of Trust Pilot but it comes with a lot more features enabling the customer to do more and get more reviews too.

RingCentral Engage Digital
★ 2.0Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

Savio
Track feature requests to drive expansion and retention revenue. Centralize feature requests in one place with no workflow disruption. Track feature requests from Intercom, Help Scout, Slack, Salesforce, Zapier, Chome Extension, API and more.

Sekker
★ 2.3Start Collecting Reviews In Minutes. Gather valuable feedback about your customers, product, and employees.Analyze it and start taking action to make your business better.

SentiSum
★ 1.1SentiSum is an AI platform that allows businesses to analyse customer conversations on multiple channels and provide actionable insights. Hence, allowing businesses to make informed data-driven decisions.

Smaply
★ 1.9Smaply – the cutting-edge software for journey mapping with increased flexibility, customizability, and Journey Management functionality.

Spendgo
★ 1.1Integrated loyalty marketing platform built for businesses of all sizes that lets you reach your customers in-store, online, or via mobile.

Sticktail
★ 2.2Collect, find and share insights that inspire action in your organization. It’s a central place to share customer insights and helps your team making informed design decisions.

SurveySensum
★ 1.6SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries.

TRACX
★ 1.0TRACX is an all-in-one digital platform that simplifies feedback collection, so that you can start building understand customer experience and interactions, even in a contactless world.

TheyDo
★ 2.8Find the right customer problems to solve using your customer journeys. Modern product for innovation, personas & customer journeys to find and solve problems. Easy to use.

Uniqode
★ 2.2Streamlines digital connections with custom QR Codes for ecommerce, tourism, packaging, banking, and healthcare. Features include dynamic updating, Google Maps integration, and interactive display support for enhanced customer engagement.

Velaris
★ 1.5Take a proactive approach to Customer Success with Velaris, the complete Customer Success Platform that guides teams on where to spend their time, as well as arming them with productivity and collaborative tools to execute better.

Videsk
Videsk is the first plug&play video contact center to communicate with your customers through a video call integrated into your website, app, kiosk, and everything with Internet.

Viewabo
★ 2.1Viewabo is a service that allows customer support agents to request access to smartphone cameras so that customers can send live-streamed video of issues without using an app, making it faster for agents to understand and resolve customer issues.