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#customer-experience

54 tools · page 1 of 2

2Meters logo

2Meters

★ 2.3

2Meters is a smart queue and appointment management system. It is fully cloud based, GDPR compliant and offers rich functionality at a fraction of costs of other solutions.

FreemiumSoftware as a Service SaaS
AI Customer Service logo

AI Customer Service

★ 1.2

Resolve and complete customer requests autonomously, enable self-service resolutions, automate complex workflows with Intelligent Process Automation, and drastically reduce costs.

PaidOnlineSoftware as a Service SaaS
Acute logo

Acute

★ 1.7

Make it easy for customers to give you feedback, right from inside your website, so you can gain valuable insights to improve your product.

PaidOnlineSoftware as a Service SaaS
Appbot logo

Appbot

★ 1.9

Appbot offers app review and ratings tools for mobile teams. Easily monitor reviews from all major app stores, and leverage AI tools that analyze trends in sentiment and themes in your reviews. Appbot also supports product reviews on Amazon.com.

PaidOnlineAndroid
AskMe Chat logo

AskMe Chat

★ 1.9

The native Artificial Intelligence solution as a support for your Customer Service and your Business processes choices.

FreemiumOnlineSoftware as a Service SaaS
BSI CRM logo

BSI CRM

★ 1.6

BSI CRM gives you a 360° view of customer data and behavior at any time, department and touch point. BSI CRM adapts to your business, your processes and your IT environment, not vice versa.

PaidMacWindows
Bybr for Business logo

Bybr for Business

★ 1.8

The 1st platform unifying local info & web links, publishing a unique branded mobile web app covering 1 to multi-location's business/brand. More than an ideal 'link in Bio', users can install it on homescreen to unlock localized & personalized offers.

FreemiumOnlineSoftware as a Service SaaS
CXinsights.io by Qemotion logo

CXinsights.io by Qemotion

★ 2.1

Q°emotion is a tool for emotional analysis of digital data and messages collected on your customers and collaborators. Process these data, measure satisfaction, predict crises, manage priorities, find new insights and build customer loyalty...

PaidOnlineSoftware as a Service SaaS
Catalyst CSP logo

Catalyst CSP

★ 2.4

Catalyst is the most intuitive Customer Success Platform (CSP) - built by CS leaders, for CS teams.

PaidOnlineSoftware as a Service SaaS
ChatCreate logo

ChatCreate

★ 2.7

ChatCreate is a chatbot platform built together with customer support and sales teams. With ChatCreate you can build and manage a chatbot that is able to handle predictable support queries, as well as increase website sales and customer-engagement.

PaidOnlineSoftware as a Service SaaS
Cipi logo

Cipi

Cipi is a Laravel based cloud server control panel that supports Digital Ocean, AWS, Linode, Azure, Vultr, Google Cloud and other VPS. It comes with nginx, Mysql, multi PHP-FPM versions, multi-users, Supervisor, Composer, npm, free Let's Encrypt certificates, Git deployment...

FreeLinuxOnline
Custellence logo

Custellence

★ 2.2

The journey mapping tool for customer journey managers and CX professionals. Journey maps in Custellence will help you present the customer journey in a professional and convincing way to stakeholders and managers.

PaidSoftware as a Service SaaS
DANAConnect logo

DANAConnect

★ 2.7

DANAConnect is the ideal communication automation platform for the financial ecosystem.

PaidSoftware as a Service SaaS
Echonovum logo

Echonovum

★ 1.7

The ECHONOVUM INSIGHTS PLATFORM is an intuitive management tool that enables leaders to quickly and efficiently identify potential areas for success in customer and employee relationships. Take better decisions every day.

PaidSoftware as a Service SaaS
Emojot logo

Emojot

★ 1.4

Emojot is a comprehensive and customizable SaaS platform designed to enable customer-centric digital transformation for businesses across various industries. The platform focuses on enhancing customer experiences, optimizing employee performance, and streamlining operations...

PaidOnlineSoftware as a Service SaaS
Fullview logo

Fullview

★ 2.5

Fullview is the end-to-end platform for technical customer support. Co-browse, video chat, call or remote access your customers in realtime to troubleshoot their problems on the go.

PaidSoftware as a Service SaaS
FusionSuite logo

FusionSuite

★ 2.9

Fusion simplifies the app development process by consolidating essential tools into a single, unified platform. From reporting bugs and crashes to implementing features like Force Update, Fusion streamlines technical changes, making them easier to manage.

FreemiumOnlineAndroid
Goodtok logo

Goodtok

★ 2.1

Goodtok helps businesses enhance their customer service right from their website. The video application lets customers connect with your staff in real time. You can integrate this simple and easy-to-use application into any website.

FreemiumSoftware as a Service SaaSSelf-Hosted
HelpDesk by LiveChat logo

HelpDesk by LiveChat

★ 2.9

HelpDesk is an easy-to-use ticketing system for managing your communication with customers. Convert your messages into tickets and save time.

PaidSoftware as a Service SaaS
HelpKit logo

HelpKit

★ 1.8

HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.

PaidOnlineSoftware as a Service SaaS
Helpware logo

Helpware

★ 1.6

Helpware’s outsourced digital customer service connects you to your customers where they are. We offer BPO that drives brand loyalty including Call Center, Answering Service, Chat, Technical, and Email support.

PaidOnlineSoftware as a Service SaaS
Inline Help logo

Inline Help

★ 1.3

Transform Your Knowledge Base Into In-app Proactive AI-powered Self-Service Support - Explain This, Tooltips, Chatbot, Widget, Knowledge base.

PaidSoftware as a Service SaaS
Jatana logo

Jatana

★ 3.0

Jatana is a deep learning based Saas solution that integrates directly with your help desk software of choice to automate processes related to customer service on Zendesk.

PaidSoftware as a Service SaaSZendesk
Kollektive logo

Kollektive

★ 1.3

Kollektive is a thinking space, where you can use 1-page canvases to explore the full stack of your organisation, from your customers needs, the experiences you'll provide to satisfy them, and the business you'll build around those experiences to support it.

FreemiumSoftware as a Service SaaS
Langflow.app logo

Langflow.app

★ 2.8

Ensure your visitors land on the right language version of your site automatically, improving their experience and boosting engagement without any manual effort.

PaidOnlineSoftware as a Service SaaS
LimeCall logo

LimeCall

The smartest way to generate and convert inbound leads instantly into qualified sales meetings and sales calls with Click-to-Call, Call Tracking, Voice Automation, and Call Scheduling.

PaidSoftware as a Service SaaS
Nessie logo

Nessie

★ 2.7

Nessie is a no-code Customer Data Platform that enhances the marketing stack. It bridges the gap between data science and marketing with AI to provide personalized experiences to every customer.

FreemiumSoftware as a Service SaaS
Ocular Solution logo

Ocular Solution

★ 2.3

Ocular considerably increases conversion and efficiency in companies by reducing the time and effort they need to put in sales and consultative advice on products and services, in addition to lowering the % of abandoned carts in e-commerce.

PaidOnlineSoftware as a Service SaaS
Out of Dark logo

Out of Dark

★ 2.1

Out of Dark helps companies easily visualize, evaluate, and improve their customer journey.

PaidOnlineSoftware as a Service SaaS
Phonestat logo

Phonestat

★ 2.5

Track staff performance with custom scorecards, capture meaningful customer feedback and deliver quality customer experiences. Simple, cost effective online solution with a Free 30 day trial.

PaidOnlineSoftware as a Service SaaS
Plantt logo

Plantt

★ 2.7

Plantt helps companies improve their customer support and avoid long wait times by integrating into their sales and support tools, learning how they interact with their customers, and creating an automated, tailor-made, conversational experience.

PaidOnlineIntercom
Produktly logo

Produktly

★ 1.3

Guided product tours that improve onboarding, adoption, and retention. Our simple no-code builder makes building engaging step-by-step product tours easy.

FreemiumOnlineSoftware as a Service SaaS
Respondent logo

Respondent

★ 1.5

A platform that connects researchers and companies with potential participants for market research studies, interviews, and focus groups. It allows businesses to find and recruit participants who meet specific criteria for qualitative research.

PaidOnlineSoftware as a Service SaaS
Right Review logo

Right Review

★ 2.7

It's a new and cheaper alternative to the likes of Trust Pilot but it comes with a lot more features enabling the customer to do more and get more reviews too.

PaidOnlineSoftware as a Service SaaS
RingCentral Engage Digital logo

RingCentral Engage Digital

★ 2.0

Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

PaidSoftware as a Service SaaS
Savio logo

Savio

Track feature requests to drive expansion and retention revenue. Centralize feature requests in one place with no workflow disruption. Track feature requests from Intercom, Help Scout, Slack, Salesforce, Zapier, Chome Extension, API and more.

PaidSoftware as a Service SaaS
Sekker logo

Sekker

★ 2.3

Start Collecting Reviews In Minutes. Gather valuable feedback about your customers, product, and employees.Analyze it and start taking action to make your business better.

FreeSoftware as a Service SaaS
SentiSum logo

SentiSum

★ 1.1

SentiSum is an AI platform that allows businesses to analyse customer conversations on multiple channels and provide actionable insights. Hence, allowing businesses to make informed data-driven decisions.

PaidSoftware as a Service SaaS
Smaply logo

Smaply

★ 1.9

Smaply – the cutting-edge software for journey mapping with increased flexibility, customizability, and Journey Management functionality.

PaidOnlineSoftware as a Service SaaS
Spendgo logo

Spendgo

★ 1.1

Integrated loyalty marketing platform built for businesses of all sizes that lets you reach your customers in-store, online, or via mobile.

PaidWindowsAndroid
Sticktail logo

Sticktail

★ 2.2

Collect, find and share insights that inspire action in your organization. It’s a central place to share customer insights and helps your team making informed design decisions.

FreemiumSoftware as a Service SaaS
SurveySensum logo

SurveySensum

★ 1.6

SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries.

FreemiumOnlineSoftware as a Service SaaS
TRACX logo

TRACX

★ 1.0

TRACX is an all-in-one digital platform that simplifies feedback collection, so that you can start building understand customer experience and interactions, even in a contactless world.

PaidOnlineSoftware as a Service SaaS
TheyDo logo

TheyDo

★ 2.8

Find the right customer problems to solve using your customer journeys. Modern product for innovation, personas & customer journeys to find and solve problems. Easy to use.

FreemiumSoftware as a Service SaaS
Uniqode logo

Uniqode

★ 2.2

Streamlines digital connections with custom QR Codes for ecommerce, tourism, packaging, banking, and healthcare. Features include dynamic updating, Google Maps integration, and interactive display support for enhanced customer engagement.

PaidOnlineSoftware as a Service SaaS
Velaris logo

Velaris

★ 1.5

Take a proactive approach to Customer Success with Velaris, the complete Customer Success Platform that guides teams on where to spend their time, as well as arming them with productivity and collaborative tools to execute better.

PaidOnlineSoftware as a Service SaaS
Videsk logo

Videsk

Videsk is the first plug&play video contact center to communicate with your customers through a video call integrated into your website, app, kiosk, and everything with Internet.

PaidOnlineSoftware as a Service SaaS
Viewabo logo

Viewabo

★ 2.1

Viewabo is a service that allows customer support agents to request access to smartphone cameras so that customers can send live-streamed video of issues without using an app, making it faster for agents to understand and resolve customer issues.

PaidSoftware as a Service SaaSZendesk