5
Videsk
SaaS Apps
Videsk is the first plug&play video contact center to communicate with your customers through a video call integrated into your website, app, kiosk, and everything with Internet.
About Videsk
With Videsk you will able to provide attention to you customer trough video call integrated directly into your website, mobile app, kiosk and among others. Integration and setup take only 15 minutes, then you can start to attend to your customers. Videsk is not only an embedded video call, you can get a lot of features like: Basic video call features:
Screenshare Toggle camera (front/back) Chat PiP (Picture in Picture) Fullscreen
Contact center features:
Segmentation for your customer to assign to the most qualified expert Smart queue which assigns call based on the availability of your experts Custom ACD (Automatic call distribution) File sharing to send documents Custom dynamic forms to get data of your customers Analytics & Reports with KPIs of call volume, segmentation, agents, history, and customer satisfaction.
Features
Categories
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Software as a Service SaaS
CRM System
Video Calling App
Sales
Video Chat
Integration
call-center
customer-experience
contact-center-software
Proprietary and Commercial product.
English
