Videsk
Videsk is the first plug&play video contact center to communicate with your customers through a video call integrated into your website, app, kiosk, and everything with Internet.
About Videsk
With Videsk you will able to provide attention to you customer trough video call integrated directly into your website, mobile app, kiosk and among others. Integration and setup take only 15 minutes, then you can start to attend to your customers. Videsk is not only an embedded video call, you can get a lot of features like: Basic video call features: Screenshare Toggle camera (front/back) Chat PiP (Picture in Picture) Fullscreen Contact center features: Segmentation for your customer to assign to the most qualified expert Smart queue which assigns call based on the availability of your experts Custom ACD (Automatic call distribution) File sharing to send documents Custom dynamic forms to get data of your customers Analytics & Reports with KPIs of call volume, segmentation, agents, history, and customer satisfaction.
Key Features
- ✓Customer service
- ✓Video Conferencing
- ✓Low Latency
- ✓Live Support Chat
- ✓Video Calling
- ✓Call recording
- ✓Call Queue
- ✓Call Tracking
- ✓Widgets
- ✓Call Routing
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Frequently asked questions
What is Videsk?
Videsk is the first plug&play video contact center to communicate with your customers through a video call integrated into your website, app, kiosk, and everything with Internet. It is listed under the Paid • Proprietary license model in the SaaS Lenz directory.
Is Videsk free to use?
Videsk is listed as Paid • Proprietary in our directory. Pricing and plan details can change, so check the official website for current terms before committing.
What platforms does Videsk run on?
Videsk is available on Online, Software as a Service SaaS, so you can use it across the devices your team already works with.
Who develops Videsk?
Videsk is developed by Videsk. You can find more background and documentation on the product's official website.
What are the best alternatives to Videsk?
Popular alternatives to Videsk include Brainfish, Cisco Contact Center, Firmao CRM, Fullview, Infobip. Compare their features, license models, and platforms on the SaaS Lenz alternatives page.