RingCentral Engage Digital
Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.
★ 2.0 average rating
About RingCentral Engage Digital
RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations. We provide a platform that assembles all the customer interactions in one place (via messaging, social media, live-chat, mobile, email) and re-distributes them automatically according to availabilities, customer profiles, or type of requests to be able to handle them more efficiently. This gives companies a full history and precise account of each interaction to analyze and better manage their activity while increasing customer satisfaction. RingCentral Engage Digital is based on a SaaS model and benefits from international exposure working with over 100 major players across 65 countries in the Telecom, Banking, Insurance, Utilities and Entertainment industries (Orange, Ooredoo, Deutsche Bahn, Banglalink, Proximus, SFR and many more).
Key Features
- ✓Customizable
- ✓Omni-digital
- ✓Merging identities
- ✓Multiple channels
- ✓Team Collaboration
- ✓Customer service
- ✓Knowledge base
- ✓Customer management
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Frequently asked questions
What is RingCentral Engage Digital?
Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity. It is listed under the Paid • Proprietary license model in the SaaS Lenz directory.
Is RingCentral Engage Digital free to use?
RingCentral Engage Digital is listed as Paid • Proprietary in our directory. Pricing and plan details can change, so check the official website for current terms before committing.
What platforms does RingCentral Engage Digital run on?
RingCentral Engage Digital is available on Software as a Service SaaS.
Who develops RingCentral Engage Digital?
RingCentral Engage Digital is developed by Dimelo By RingCentral. You can find more background and documentation on the product's official website.