#Customer Support

Helpwise

★ 2.7

Helpwise is a Shared Inbox tool for your team email accounts like help@, sales@, jobs@.

Hipporello Apps

★ 2.5

A Trello power-up that offers web apps solving a business need end-to-end and a visual no code web app builder for unique processes.

Hipporello Service Desk

A Trello Power-up that connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails.

HostShop from 20i

★ 2.2

20i HostShop makes managing a reseller hosting business easy. It’s an all-in-one automated platform to manage clients, commerce, billing, payments, service provision, communication and support.

HumanFirst

★ 2.9

HumanFirst Conversation Studio allows you to build and train AI that powers amazing conversational experiences for your customers.Visitors were spending an average of 7s on our website - HumanFirst Automate™ turned that into minutes.

Inline Help

★ 1.3

Transform Your Knowledge Base Into In-app Proactive AI-powered Self-Service Support - Explain This, Tooltips, Chatbot, Widget, Knowledge base.

Instatus

Get a status page in seconds. Stop wasting time to reply to endless status questions. Avoid downtime frustration. Rebuild customer trust.

Jatana

★ 3.0

Jatana is a deep learning based Saas solution that integrates directly with your help desk software of choice to automate processes related to customer service on Zendesk.

Jira Service Management

★ 2.5

Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...

Joinly

★ 1.6

Joinly is a community platform to get feedback from customers and collaborate on products, projects, brands and organizations.

Joonbot

Joonbot is a no-coding user-friendly chatbot builder to get more qualified leads, make sales and speed up customer resolutions.

JustReply

★ 1.5

JustReply is your dedicated ally in customer support, simplifying interactions and enhancing user experiences. It's more than just a software; it's a seamless support ecosystem. With features like efficient ticket management, instant live chat, and personalized...

Keap Ultimate

★ 2.8

Growing small businesses use Keap Ultimate for a robust CRM solution with advanced marketing and sales automation, fully customizable campaigns, advanced ecommerce, text marketing, and so much more.

Klaus Customer Platform

★ 1.7

Conversation review and QA platform for support teams.

KnowledgeBase

★ 2.7

KnowledgeBase helps you organize and maintain information and share it both within your support team as well as customers looking for answers on their own.

LabiDesk

★ 2.7

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

Live Assist for Microsoft Dynamics 365

An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.

Loop Feedback

★ 2.2

Loop leverages a powerful screenshot plugin that integrates directly into your website as well as an embeddable forum to help you collect product feedback.

Lyro AI

★ 2.6

Lyro is the first conversational AI chatbot for small and medium businesses, made to automatically solve up to 70% of customer problems.

Max HelpDesk

★ 2.7

Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom...

Mint Service Desk

Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...

Mixcode.io

★ 2.9

Website widget for video, live chat, and help center. Can be used individually or together. Easy configuration and setup in less than 5 minutes. Features include unlimited video, live chat, and help center.

Nicereply

★ 3.0

Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0).

Numa AI

★ 1.8

Leverage modern Generative-AI to autonomously capture every RO, schedule service appointments, and deliver service updates in real time.

Palzin Feedback

★ 2.0

Palzin Feedback is simple yet powerful tool to collect and organise feature request to have a better understanding of customer needs and help companies to build better products.

Papercups

★ 2.7

Papercups is an open source live customer chat web app.

PhoneSites

PhoneSites is the quickest, easiest way to build unlimited mobile-optimized, fast-loading sales funnels right from your phone. Build in under 10 minutes without any tech skills, training or prior experience. Follow up via SMS & email automatically.

PingPong Status Pages

★ 1.5

Turn downtime into happy customers. The complete system status platform: incident management and system monitoring in one. Bring transparency to your users with beautiful, customizable status pages hosted securely external from your infrastructure.

Plantt

★ 2.7

Plantt helps companies improve their customer support and avoid long wait times by integrating into their sales and support tools, learning how they interact with their customers, and creating an automated, tailor-made, conversational experience.

ProProfs Knowledge Base

ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...

Product Fruits

Product Fruits is a set of user engagement tools. No coding is required, everything is done within the Product Fruits editor.

Qonversion

★ 2.3

Empower your mobile app marketing with precise data on conversion and user behavior to scale customer acquisition.

QuintaDB

QuintaDB is a powerful low-code platform to configure and automate business workflows. Collect, manage, analyze data in reports and integrate custom applications with minimal steps. Control your multiplatform apps from anywhere, at any time on PC, Android or iOS devices.

Redpen

★ 2.4

Redpen simplifies feedback and bug reporting. It helps product and service teams by automatically capturing essential details, making it easier to quickly address feedback and fix issues.

RemoteCall

★ 1.7

RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, multiple displays, Windows, Mac and Linux as SaaS service or in-house server solution. Best solution for IT professionals.

Right Review

★ 2.7

It's a new and cheaper alternative to the likes of Trust Pilot but it comes with a lot more features enabling the customer to do more and get more reviews too.

RingCentral Engage Digital

★ 2.0

Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

Ringblaze

★ 1.6

Ringblaze is a reliable phone system for small businesses. Ringblaze is a VoIP (Voice over Internet Protocol) number provider which means that placing and receiving calls and messages happen over the internet.

SaleWhale

★ 2.3

SaleWhale provides impossibly good Sales Rep and Customer Support Chatbots, using the world's best available AI models. You can easily embed the chatbot on your website, whatever platform it's running on.

Sapling

AI writing assistant for customer-facing teams. Spelling, grammar, and autocomplete suggestions. Sapling sits on top of CRMs and messaging platforms to help agents more efficiently compose personalized responses.

Shopblocks

An ecommerce platform that enables business owners to design an online shop just as they like it without a designer or developer.

Sidequest for Slack

★ 1.4

Sidequest makes you love your helpdesk again, by combining the reliability of traditional ticketing systems and the ease of use of modern task managers inside Slack. It allows your workspace members to create tasks in public or private support channels, but also for each other...

SmatBot

★ 1.2

SmatBot is a conversational bot building platform to create customizable chatbots for Lead generation, Live chat support, Interactive Landing Pages, Surveys, Enquiries, Appointments, Feedback and Suggestions for your business.

Smith.ai

★ 2.3

Smith.ai combines AI and human intelligence to offer 24/7 customer engagement with live North America-based agents to capture and convert more leads.

Sociocs

★ 1.5

Sociocs is a customer communication tool for your business.

Sprouted

★ 2.2

User list management for startups.

Stellguard

★ 2.2

Powerful software for scheduling, dispatching, testing, and automation. Allowing property owners, managers, and life safety systems companies to improve efficiency, save time and money.

Stonly

★ 2.2

Create easy to follow explanations and guides to improve customer success and reduce support cost. Stonly provides an easy way to create interactive guides for embedding on the web, in your product or support area.