respond.io
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.
★ 1.6 average rating
About respond.io
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.
Key Features
- ✓Customer Segmentation
- ✓Marketing Automation
- ✓Ad-free
- ✓Auto Responder
- ✓Real time collaboration
- ✓Import CSV Data
- ✓Unified inbox
- ✓Telegram
- ✓Viber integration
- ✓Live Support Chat
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Frequently asked questions
What is respond.io?
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. It is listed under the Paid • Proprietary license model in the SaaS Lenz directory.
Is respond.io free to use?
respond.io is listed as Paid • Proprietary in our directory. Pricing and plan details can change, so check the official website for current terms before committing.
What platforms does respond.io run on?
respond.io is available on Online, Android, iOS, Software as a Service SaaS, so you can use it across the devices your team already works with.
Who develops respond.io?
respond.io is developed by Respond.io. You can find more background and documentation on the product's official website.