Top Alternatives to Help Scout in 2026

Auralis AI

★ 2.2

Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

Desky Support

★ 1.2

Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.

Drag

★ 1.3

Drag is the World's first all-in-one workspace in Gmail. One single place to support customers, manage tasks and close deals, from the place teams love Gmail. Stop switching between tools and run your workflow from your inbox.

HelpKit

★ 1.8

HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.

Helpninja

★ 1.1

Simple & Affordable help desk - Get your whole team on support for free.

Helpwise

★ 2.7

Helpwise is a Shared Inbox tool for your team email accounts like help@, sales@, jobs@.

KnowledgeBase

★ 2.7

KnowledgeBase helps you organize and maintain information and share it both within your support team as well as customers looking for answers on their own.

LabiDesk

★ 2.7

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

LabiKnow

★ 1.1

The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.

Max HelpDesk

★ 2.7

Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom...

Pulsedesk

★ 2.3

Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support.

Trengo

★ 2.1

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Zoho Teaminbox

★ 1.4

Zoho Teaminbox is a shared inbox tool for team collaboration and transparency.

Clevada

★ 2.5

Clevada is an All-In-One Cloud Software Suite with Website Builder, Community Forum, Help Desk, Knowledge Base, Internal Communication and more.

Deskpro

★ 1.8

Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.

HelpDesk

Streamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.

Kbee

★ 1.6

Kbee extends Google Docs to create a professional knowledge base without compromising the authoring experience.

ProProfs Knowledge Base

ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...