Pulsedesk
Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support.
★ 2.3 average rating
About Pulsedesk
Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support. It’s also easy to integrate third-party software, create a knowledge base, launch a client portal, and set up your own web widget in the Pulsedesk system. What can you do with the app? Receive notifications about inquiries coming in from various channels – email, WhatsApp, Telegram, web widgets, and client portal See entire correspondence histories along with attached files Respond to customers Add categories and tags Assign tickets and chats to agents Change the status of tickets and dialogues This functionality will help customer service agents promptly answer your clients’ questions and keep on top of their assignments. Provide first-class support with Pulsedesk and new customers will soon be regular ones! To create a Pulsedesk account, go to https://pulsedesk.com/ and register. A 14-day free trial period is available. Our managers will be happy to answer all your questions!
Key Features
- ✓Real time collaboration
- ✓Task Time Tracking
- ✓Ad-free
- ✓Auto Responder
- ✓No Coding Required
- ✓Helpdesk Ticketing
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Frequently asked questions
What is Pulsedesk?
Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support. It is listed under the Paid • Proprietary license model in the SaaS Lenz directory.
Is Pulsedesk free to use?
Pulsedesk is listed as Paid • Proprietary in our directory. Pricing and plan details can change, so check the official website for current terms before committing.
What platforms does Pulsedesk run on?
Pulsedesk is available on iOS, iOS, Software as a Service SaaS, so you can use it across the devices your team already works with.
Who develops Pulsedesk?
Pulsedesk is developed by Angry Citizen Ltd.. You can find more background and documentation on the product's official website.
What are the best alternatives to Pulsedesk?
Popular alternatives to Pulsedesk include Clevada, Help Scout, ProProfs Knowledge Base. Compare their features, license models, and platforms on the SaaS Lenz alternatives page.