2.7

Helpwise

SaaS Apps

Helpwise is a Shared Inbox tool for your team email accounts like help@, sales@, jobs@.

Developed by Helpwise
License Model
Paid • Proprietary

About Helpwise

Helpwise is a Shared Inbox tool for your team email accounts like help@, sales@, jobs@. If you are a medium or small-sized business, you must have to deal with dozens of emails daily. There can be embarrassing situations like customers getting more than one response to their query or no response at all. These types of issues are pretty common if you don't use a shared inbox. Helpwise ensures better collaboration and zero confusion between team members:

Create email responses and send right replies - every time with team collaboration. Team members can chat within the thread. Assign email to right team members. Connect your other business tools and setup workflows to automate processes. Get all your mailboxes in one place.

Features

Shared inbox
Customer service

Alternatives to Helpwise (2)

Zoho Teaminbox

Zoho Teaminbox is a shared inbox tool for team collaboration and transparency.

1.4 on average

Help Scout

Help Desk Platform

CRM System

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

1.4 on average
Available Platforms

Mac

Windows

Android

Chrome OS

Software as a Service SaaS

Tags

email-management

support-software

Customer Support

customer-service-software

Licensing

Proprietary and Commercial product.

Supported Languages

English

Social