1.4

Help Scout

SaaS Apps

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

Developed by Help Scout PBC
License Model
Paid • Proprietary

About Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, a robust API, and iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.

Features

Knowledge base
Customer service

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Available Platforms

iOS

iOS

Online

Android

Android

Software as a Service SaaS

Application Types

CRM System

Help Desk Platform

Tags

Ticketing

Documentation

Customer Support

email-management

Licensing

Proprietary and Commercial product.

Supported Languages

English

Social