Help Scout
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
★ 1.4 average rating
About Help Scout
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, a robust API, and iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.
Key Features
- ✓Customer service
- ✓Knowledge base
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Frequently asked questions
What is Help Scout?
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. It is listed under the Paid • Proprietary license model in the SaaS Lenz directory.
Is Help Scout free to use?
Help Scout is listed as Paid • Proprietary in our directory. Pricing and plan details can change, so check the official website for current terms before committing.
What platforms does Help Scout run on?
Help Scout is available on Online, Android, iOS, Android, iOS, Software as a Service SaaS, so you can use it across the devices your team already works with.
Who develops Help Scout?
Help Scout is developed by Help Scout PBC. You can find more background and documentation on the product's official website.
What are the best alternatives to Help Scout?
Popular alternatives to Help Scout include Auralis AI, Desky Support, Drag, HelpKit, Helpninja. Compare their features, license models, and platforms on the SaaS Lenz alternatives page.