4.511

ProProfs Knowledge Base

SaaS Apps

ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...

License Model
Paid • Proprietary

About ProProfs Knowledge Base

ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.

Features

Wiki
Reporting
Help Center
Knowledge base

Categories

Business & Commerce
Office & Productivity
Education & Reference
Remote Work & Education

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Available Platforms

Online

Self-Hosted

Software as a Service SaaS

Application Types

Help Desk Platform

Team Collaboration Tool

Tags

Integration

Documentation

Customer Support

Licensing

Proprietary and Commercial product.

Supported Languages

English