#contact-center-software
10 tools

Amazon Connect
★ 2.5With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.

HoduCC - Contact Center Software
★ 2.6Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows seamless experience across all channels.

Live Assist for Microsoft Dynamics 365
An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.
LiveDesk
★ 1.4A collaboration canvas that is customised by users to contain all the tools required for large CX workgroups to have access to the same real-time information, support and care.

Nectar Desk
★ 1.2Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers.

Phonestat
★ 2.5Track staff performance with custom scorecards, capture meaningful customer feedback and deliver quality customer experiences. Simple, cost effective online solution with a Free 30 day trial.
TeamTonic
★ 1.4TeamTonic enables the scheduling of your workers so that you consistently meet your customer demand, whilst optimising scheduling satisfaction so your people are happy and productive.

Videsk
Videsk is the first plug&play video contact center to communicate with your customers through a video call integrated into your website, app, kiosk, and everything with Internet.

byVoice
★ 2.1Elevate your services and transform customer experience with our no-code voicebot and chatbot builder, powered by a robust conversational AI platform.

ultimate.ai
★ 1.6Ultimate.ai is a case automation and agent guidance tool for most common support solutions including Salesforce, Zendesk and Freshdesk.