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#contact-center-software

10 tools

Amazon Connect logo

Amazon Connect

★ 2.5

With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.

FreemiumSoftware as a Service SaaSAmazon Web Services
HoduCC - Contact Center Software logo

HoduCC - Contact Center Software

★ 2.6

Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows seamless experience across all channels.

PaidOnlineSoftware as a Service SaaS
Live Assist for Microsoft Dynamics 365 logo

Live Assist for Microsoft Dynamics 365

An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.

PaidOnlineSoftware as a Service SaaS
LiveDesk logo

LiveDesk

★ 1.4

A collaboration canvas that is customised by users to contain all the tools required for large CX workgroups to have access to the same real-time information, support and care.

PaidOnlineSoftware as a Service SaaS
Nectar Desk logo

Nectar Desk

★ 1.2

Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers.

PaidSoftware as a Service SaaS
Phonestat logo

Phonestat

★ 2.5

Track staff performance with custom scorecards, capture meaningful customer feedback and deliver quality customer experiences. Simple, cost effective online solution with a Free 30 day trial.

PaidOnlineSoftware as a Service SaaS
TeamTonic logo

TeamTonic

★ 1.4

TeamTonic enables the scheduling of your workers so that you consistently meet your customer demand, whilst optimising scheduling satisfaction so your people are happy and productive.

PaidSoftware as a Service SaaSOnline
Videsk logo

Videsk

Videsk is the first plug&play video contact center to communicate with your customers through a video call integrated into your website, app, kiosk, and everything with Internet.

PaidOnlineSoftware as a Service SaaS
byVoice logo

byVoice

★ 2.1

Elevate your services and transform customer experience with our no-code voicebot and chatbot builder, powered by a robust conversational AI platform.

FreemiumOnlineSoftware as a Service SaaS
ultimate.ai logo

ultimate.ai

★ 1.6

Ultimate.ai is a case automation and agent guidance tool for most common support solutions including Salesforce, Zendesk and Freshdesk.

PaidOnlineSelf-Hosted