5

Mint Service Desk

SaaS Apps

Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...

Developed by OPGK Software
License Model
Paid • Proprietary

About Mint Service Desk

Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on customer infrastructure without a need to buy a cloud-based service. Key features: - flexible asset management structure - ticketing system integrated with asset management - email integration - custom ticket types

Features

SLA
Servicedesk
Integrated Chat
Asset Management

Categories

Business & Commerce
Social & Communications

Alternatives to Mint Service Desk (4)

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1.5 on average

Trengo

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GLPI

Help Desk Platform

Inventory Management Tool

GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

5 on average

Jira Service Management

Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...

2.5 on average
Available Platforms

Self-Hosted

Software as a Service SaaS

Application Types

Help Desk Platform

IT Service Management Software

Tags

Chat

IT Helpdesk

itil-software

Customer Support

Digital Asset Management

enterprise-asset-tracking

asset-management-software

enterprise-asset-management

Licensing

Proprietary and Commercial product.

Supported Languages

English

Social