GLPI
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
About GLPI
GLPI is the Information Resource-Manager with an additional Administration- Interface. You can use it to build up a database with an inventory for your company (computer, software, printers...). It has enhanced functions to make the daily life for the administrators easier, like a job-tracking-system with mail-notification and methods to build a database with basic information about your network-topology. The principal functionalities of the application are : the precise inventory of all the technical resources. All their characteristics will be stored in a database. management and the history of the maintenance actions and the bound procedures. This application is dynamic and is directly connected to the users who can post requests to the technicians. An interface thus authorizes the latter with if required preventing the service of maintenance and indexing a problem encountered with one of the technical resources to which they have access.
Key Features
- ✓Website Monitoring
- ✓Inventory Management
- ✓Incident Management
- ✓Helpdesk Ticketing
- ✓Reporting
- ✓REST API
- ✓Knowledge base
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Frequently asked questions
What is GLPI?
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions. It is listed under the Paid • Open Source license model in the SaaS Lenz directory.
Is GLPI free to use?
GLPI is listed as Paid • Open Source in our directory. Pricing and plan details can change, so check the official website for current terms before committing.
What platforms does GLPI run on?
GLPI is available on Self-Hosted, Software as a Service SaaS, so you can use it across the devices your team already works with.
Who develops GLPI?
GLPI is developed by GLPI. You can find more background and documentation on the product's official website.
What are the best alternatives to GLPI?
Popular alternatives to GLPI include Auralis AI, Jira Service Management, Mint Service Desk, Pyla, Shelf.nu. Compare their features, license models, and platforms on the SaaS Lenz alternatives page.