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Deskpro

Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.

★ 1.8 average rating

Paid • ProprietaryOnlineSelf-HostedSoftware as a Service SaaSBy Deskpro

About Deskpro

Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise. Founded in 2001, Deskpro has enabled thousands of companies to streamline their customer service operations and improve response times, resulting in a better customer experience. Deskpro's helpdesk software includes email, live chat, phone, and social media ticketing alongside a self-service knowledge base. You can also use analytics and reporting tools that allow businesses to monitor performance and make data-driven decisions. Deskpro is designed to improve communication between businesses and end-users to deliver a superior customer service experience. Join thousands of companies who choose to transform their support, including Sony, Apple, Microsoft, Vodafone, Aon, Intel, P&G, Airbus, and more.

Key Features

  • ✓Customer service
  • ✓Knowledge base

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Frequently asked questions

What is Deskpro?

Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise. It is listed under the Paid • Proprietary license model in the SaaS Lenz directory.

Is Deskpro free to use?

Deskpro is listed as Paid • Proprietary in our directory. Pricing and plan details can change, so check the official website for current terms before committing.

What platforms does Deskpro run on?

Deskpro is available on Online, Self-Hosted, Software as a Service SaaS, so you can use it across the devices your team already works with.

Who develops Deskpro?

Deskpro is developed by Deskpro. You can find more background and documentation on the product's official website.

What are the best alternatives to Deskpro?

Popular alternatives to Deskpro include Auralis AI, Help Scout, Helpninja, LabiDesk, Trengo. Compare their features, license models, and platforms on the SaaS Lenz alternatives page.