LabiDesk
LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.
★ 2.7 average rating
About LabiDesk
LabiDesk is all-in-one help desk software with multiple support channels: Shared Email Inbox/ Ticketing System, HelpWidget, Knowledge Base, Chat. It helps manage incoming requests, onboarding, and communication with customers and leads. Customizable HelpCenter with Articles & FAQ for Self Service; HelpWidget with automatic replies, to reduce the number of incoming requests; Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues; Canned Responses/ Macros for your Agents; SLA, Department and Agents Roles, and Routing.
Key Features
- ✓Knowledge base
- ✓Widgets
- ✓Helpdesk Ticketing
- ✓Chat widget
- ✓Customer service
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Frequently asked questions
What is LabiDesk?
LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!. It is listed under the Paid • Proprietary license model in the SaaS Lenz directory.
Is LabiDesk free to use?
LabiDesk is listed as Paid • Proprietary in our directory. Pricing and plan details can change, so check the official website for current terms before committing.
What platforms does LabiDesk run on?
LabiDesk is available on Online, Software as a Service SaaS, so you can use it across the devices your team already works with.
What are the best alternatives to LabiDesk?
Popular alternatives to LabiDesk include Deskpro, Help Scout, kWiki. Compare their features, license models, and platforms on the SaaS Lenz alternatives page.