2.7
LabiDesk
SaaS Apps
LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.
About LabiDesk
LabiDesk is all-in-one help desk software with multiple support channels: Shared Email Inbox/ Ticketing System, HelpWidget, Knowledge Base, Chat. It helps manage incoming requests, onboarding, and communication with customers and leads.
Customizable HelpCenter with Articles & FAQ for Self Service; HelpWidget with automatic replies, to reduce the number of incoming requests; Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues; Canned Responses/ Macros for your Agents; SLA, Department and Agents Roles, and Routing.
Features
Categories
Alternatives to LabiDesk (3)
kWiki
kWiki is a knowledge base cloud for business. kWiki helps to craft gorgeous technical docs, knowledge bases, user guides, FAQs and so much more. Reduce the number of support tickets and enhance your customer experience with the help of kWiki.
1.2 on average 
Help Scout
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Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
1.4 on average 
Deskpro
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Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.
1.8 on average Online
Software as a Service SaaS
Chat
mailboxes
Live Chat
IT Helpdesk
self-service
customerservice
Customer Support
knowledgebase-management
Proprietary and Commercial product.
English
