Amazon Connect

SaaS Apps

With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.

Developed by Amazon Web Services, Inc.

License Model

Freemium • Proprietary

About Amazon Connect

With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers. Set up a cloud contact center in just a few clicks and onboard agents to help customers right away. Improve agent productivity and customer experience across voice and digital channels with the all-in-one, AI- and ML-powered contact center. Easily scale up or down to meet customer demand, with the flexibility to onboard tens of thousands of agents working from anywhere. Save up to 80% compared to traditional contact center solutions with no minimum fees, long-term commitments, or upfront license charges.

Features

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Available Platforms

Amazon Web Services

Software as a Service SaaS