Top Alternatives to Amazon Connect in 2026
Top Software as a Service SaaS & Amazon Web Services apps like Amazon Connect
Amazon Connect
With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.
★ 2.5 average rating
License
Freemium • ProprietaryPlatforms
Software as a Service SaaS,Amazon Web Services
5 alternatives found
Cisco Contact Center
★ 1.4Improve customer interactions, encourage innovation, and increase responsiveness to customers with Cisco contact center solutions.
Infobip
★ 2.5International Communication Platform as a Service (CPaaS) provider with zero-hop connectivity to telecoms globally. It supports all major mobile communication channels, like SMS, email, WhatsApp, Viber, voice, video and more, over API and web UI.
Nectar Desk
★ 1.2Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers.
SendSMSGate
★ 1.5Cheap SMS Gateway with simple API and 24/7 Support. Pricing cheaper than Twilio in 2-3 times. Good choice for startups.
Tellephant
★ 2.2Tellephant is a one stop shop for everything you need to grow your business. Make your business more accessible with WhatsApp!