Top Alternatives to Jira Service Management in 2026
Top Online & Software as a Service SaaS apps like Jira Service Management
Jira Service Management
Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...
★ 2.5 average rating
License
Freemium • ProprietaryPlatforms
Online,Software as a Service SaaS
3 alternatives found
Auralis AI
★ 2.2Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
GLPI
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
Mint Service Desk
Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...