Viewabo
Viewabo is a service that allows customer support agents to request access to smartphone cameras so that customers can send live-streamed video of issues without using an app, making it faster for agents to understand and resolve customer issues.
★ 2.1 average rating
About Viewabo
Viewabo provides a service that allows customer support agents to request access to smartphone cameras so that customers can send live-streamed video of issues without using an app, making it faster for agents to understand and resolve customer issues. Trying to understand and resolve difficult customer issues in email, chat, or over the phone is often frustrating for everyone. Not only could it take a long time to figure out what the issue is, but also the issue might not get resolved if agents can't see if customers are fixing it correctly. Viewabo’s mission is to make remote support better than in-person support. The start of that journey is to provide support agents with the ability to see what their customers see making it faster to understand and resolve issues remotely compared to traditional methods with email, chat, or phone.
Key Features
- ✓Customer service
- ✓Share Videos
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Frequently asked questions
What is Viewabo?
Viewabo is a service that allows customer support agents to request access to smartphone cameras so that customers can send live-streamed video of issues without using an app, making it faster for agents to understand and resolve customer issues. It is listed under the Paid • Proprietary license model in the SaaS Lenz directory.
Is Viewabo free to use?
Viewabo is listed as Paid • Proprietary in our directory. Pricing and plan details can change, so check the official website for current terms before committing.
What platforms does Viewabo run on?
Viewabo is available on Software as a Service SaaS, Zendesk, so you can use it across the devices your team already works with.
Who develops Viewabo?
Viewabo is developed by Viewabo, Inc.. You can find more background and documentation on the product's official website.
What are the best alternatives to Viewabo?
Popular alternatives to Viewabo include Blitzz. Compare their features, license models, and platforms on the SaaS Lenz alternatives page.