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Refiner

Refiner is a customer survey tool built specifically for SaaS, eCommerce and Membership sites. Our simple and beautiful survey widgets get you the responses you need to grow your business - on brand and perfectly timed.

★ 2.0 average rating

Freemium • ProprietarySoftware as a Service SaaSBy Refiner SASU

About Refiner

Refiner is a customer feedback and user survey tool built specifically for SaaS companies. Our simple and beautiful survey widgets get you the responses you need to grow your business - on brand and perfectly timed. With Refiner you can ask your users any question while they are using your product. This is the moment when they are the most engaged and trust your brand. Unbeatable response rates and highly accurate data guaranteed! Gradually profile your users, trigger ultra-personalized nurturing campaigns, uncover great sales opportunities, research what to build next, measure customer satisfaction (CSAT), net promoter score (NPS), or customer effort score (CES). Refiner comes packed with all the survey tools you need to gain actionable insights. Refiner integrates into your existing marketing & sales stacks seamlessly. Our integrations allow you to sync survey responses to the tools you already use in real time, such as your CRM, email marketing automation platform, your backend API or good old Excel. Refiner helps you to understand who your users really are, what they need and how you can help them achieve their goals. Get started for free today and increase conversion & retention rates with better customer data.

Key Features

  • ✓Customer Segmentation
  • ✓Zapier integration
  • ✓Web widget survey
  • ✓Third party integrations
  • ✓Net Promoter Score (NPS)
  • ✓Pop-up surveys
  • ✓Lead scoring

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Frequently asked questions

What is Refiner?

Refiner is a customer survey tool built specifically for SaaS, eCommerce and Membership sites. Our simple and beautiful survey widgets get you the responses you need to grow your business - on brand and perfectly timed. It is listed under the Freemium • Proprietary license model in the SaaS Lenz directory.

Is Refiner free to use?

Refiner is listed as Freemium • Proprietary in our directory. Pricing and plan details can change, so check the official website for current terms before committing.

What platforms does Refiner run on?

Refiner is available on Software as a Service SaaS.

Who develops Refiner?

Refiner is developed by Refiner SASU. You can find more background and documentation on the product's official website.

What are the best alternatives to Refiner?

Popular alternatives to Refiner include Feedback Button, Formbricks, Freshsurvey, Luumy, Salesmachine. Compare their features, license models, and platforms on the SaaS Lenz alternatives page.