Zoho Voice
Zoho Voice is a cloud-based contact center solution that helps you with wider and deeper call scaling options. You can now secure and streamline your call traffic and get real-time data analytics to manage the effectiveness of your workforce.
★ 2.9 average rating
About Zoho Voice
Zoho Voice provides you with inbound/outbound call options for 100+ countries. With its advanced feature set and in-house infrastructure it has the capacity to cater to businesses of any size be it SMBs or large contact centers. It adds more power to your team with multi-channel support, that includes SMS and Instant Messages(upcoming). It helps you set up queues for inbound calls with multiple call distribution strategies, configure multilevel IVRs, and set up default handlers to manage calls outside operating hours. It also aids your team to manage your live calls with options like transferring, barging, monitoring, recording, and others, with a multifunctional dial-pad called ZDialer. Our robust Power Dialer feature helps you run your call campaigns to a defined set of contacts from your CRM. Get granular insights on agent-wise performance with our all-in-one live dashboard. Zoho Voice is available on Mobile, web, Desktop and also as a browser extension.
Key Features
- ✓VoiP Calls
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Frequently asked questions
What is Zoho Voice?
Zoho Voice is a cloud-based contact center solution that helps you with wider and deeper call scaling options. You can now secure and streamline your call traffic and get real-time data analytics to manage the effectiveness of your workforce. It is listed under the Freemium • Proprietary license model in the SaaS Lenz directory.
Is Zoho Voice free to use?
Zoho Voice is listed as Freemium • Proprietary in our directory. Pricing and plan details can change, so check the official website for current terms before committing.
What platforms does Zoho Voice run on?
Zoho Voice is available on Online, Android, iOS, Google Chrome, Software as a Service SaaS, Firefox, so you can use it across the devices your team already works with.
Who develops Zoho Voice?
Zoho Voice is developed by Zoho. You can find more background and documentation on the product's official website.
What are the best alternatives to Zoho Voice?
Popular alternatives to Zoho Voice include NEONNOW, RingCentral, VirtualPBX. Compare their features, license models, and platforms on the SaaS Lenz alternatives page.