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Userback

Userback is a user feedback platform that empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

★ 2.1 average rating

Paid • ProprietaryOnlineSoftware as a Service SaaSBy userback.io

About Userback

Userback is a powerful visual feedback and bug-tracking tool designed to help product teams collect and manage feedback more efficiently. With Userback, users can easily capture visual feedback directly from websites or apps, allowing teams to quickly understand and resolve issues. Whether you're working in design, development, or customer support, Userback streamlines the feedback process with features like screen annotations, user surveys, session replays, and instant notifications. Perfect for agile teams, it integrates seamlessly with popular project management tools like Jira, Trello, and Slack, enabling you to keep your workflow smooth and your customers happy.

Key Features

  • ✓Slack
  • ✓Gitlab
  • ✓Asana
  • ✓GitHub
  • ✓Jira
  • ✓Annotate Screenshot
  • ✓Full-Text Search
  • ✓Ad-free
  • ✓Kanban Board
  • ✓No Coding Required
  • ✓User Session Recording
  • ✓Support for @mentions
  • ✓Bug reporting
  • ✓Built-in Commenting System
  • ✓Email Notifications
  • ✓Capture Video
  • ✓Visual feedback
  • ✓Team Collaboration
  • ✓Issue Tracking

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Frequently asked questions

What is Userback?

Userback is a user feedback platform that empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity. It is listed under the Paid • Proprietary license model in the SaaS Lenz directory.

Is Userback free to use?

Userback is listed as Paid • Proprietary in our directory. Pricing and plan details can change, so check the official website for current terms before committing.

What platforms does Userback run on?

Userback is available on Online, Software as a Service SaaS, so you can use it across the devices your team already works with.

Who develops Userback?

Userback is developed by userback.io. You can find more background and documentation on the product's official website.

What are the best alternatives to Userback?

Popular alternatives to Userback include Cereo, Disbug, Feedback Button, Frontosaur, Gleap. Compare their features, license models, and platforms on the SaaS Lenz alternatives page.