1.4

TENIOS Cloud-PBX & ACD

SaaS Apps

With its Cloud-PBX, TENIOS offers a software-based, virtual business phone system within the NGN (next-generation-network). The calls are established via VoIP connection, which enables a variety of new functions including skill-based ACD routing.

Developed by TENIOS GmbH
License Model
Paid • Proprietary

About TENIOS Cloud-PBX & ACD

The Cloud-PBX is operated out of the cloud via internet, which means that no hardware is required by the customer. The calls are established via VoIP connection, which enables a variety of new functions. The users are set up as extensions including phone numbers. Afterwards they can initiate incoming and outgoing calls with an IP telephone, headset with a PC/laptop incl. softphone or via the smartphone. Furthermore, the integrated ACD offers individual solutions for your call center.

Features

IVR
Voice Chat
Cloud based
Virtual PBX

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Available Platforms

Linux

Online

Software as a Service SaaS

Tags

pbx

routing

hosted-pbx

skill-based

contact-center

cloud-call-center

cloud-communications

cloud-contact-center-software

Licensing

Proprietary and Commercial product.

Supported Languages

English

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