#social-customer-service
2 tools

Brand24
★ 1.5Brand24 is a trustworthy media monitoring service that gathers all publicly available mentions from a variety of channels, including social media, podcasts, blogs, and forums.
PaidMacWindows

Juphy
★ 1.7All social communication channels — Facebook, Instagram, Twitter, YouTube, LinkedIn — in one place. The conversational user interface makes your life easier. Custom tags are help you to categorise your social conversations.
FreemiumOnlineSoftware as a Service SaaS