SLA Time and Report
SLA for Jira Service Management, Jira Software, and Jira Core issues ? Increase your team efficiency with SLA goals.
★ 2.2 average rating
About SLA Time and Report
Trusted by 200+ customers (including Grammarly, Regus, Teva) from 28 countries. This add-on lets you customize SLA timers to your Jira issues: Specify your SLA with flexible Start/Stop/Pause conditions according to your issue fields (Comments, Statuses, Assignees, Labels, Issue Types, etc.) Set Multi-Triggers with time limits and escalations: notification, changing reporter, priority, status. Add Custom fields to create Gadgets for Jira Dashboard, export data to Confluence, and filters issues by JQL search Create Multiple Calendars to exclude non-working hours Set Multi-Cycle options to take the cumulative sum of the duration of all issue cycles. Get SLA Time Reports in table and chart view. Monitor SLA time for each ticket in every Issue View Panel. This option is also available for Jira mobile. Export SLA data as XLSX or CSV file. Add-on works for Jira Software, Jira Core and Service Management.
Key Features
- ✓SLA
- ✓Jira
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Frequently asked questions
What is SLA Time and Report?
SLA for Jira Service Management, Jira Software, and Jira Core issues ? Increase your team efficiency with SLA goals. It is listed under the Paid • Proprietary license model in the SaaS Lenz directory.
Is SLA Time and Report free to use?
SLA Time and Report is listed as Paid • Proprietary in our directory. Pricing and plan details can change, so check the official website for current terms before committing.
What platforms does SLA Time and Report run on?
SLA Time and Report is available on Online, Jira, Software as a Service SaaS, so you can use it across the devices your team already works with.
Who develops SLA Time and Report?
SLA Time and Report is developed by SaaSJet. You can find more background and documentation on the product's official website.
What are the best alternatives to SLA Time and Report?
Popular alternatives to SLA Time and Report include Basecamp. Compare their features, license models, and platforms on the SaaS Lenz alternatives page.