Manage customer support and communication from email and Twitter directly from Slack. Send and receive emails, tweets, and direct messages in Slack. SharedInbox connects to any email you currently use. You can also get an @in.sharedinbox.co email you can set up forwarding to. All your emails get delivered in Slack, you can reply to them or compose a new Email. Every account comes with a support site your users can send and manage their support requests from.