2.0
Palzin Feedback is a simple yet powerful tool to collect customer feedback and build better products. We see there are many companies still collect customer feedback via Slack Channels, Email, Spreadsheet, social media channels, etc. Think about the time we spend to process those hundreds of request and respond to all those hundreds of request. And many times we see that teams may miss the opportunity to uncover innovation and excellence from those customer feedback. Palzin Feedback helps you to collect, analyse and plan all your customer feedback in one tool so that you can build better product. Customer can submit their feedback, comments on others feedback and even vote on feedbacks they need or they think it's important. With Palzin Feedback, it's very easy to keep a track of which customer are requesting what. Many of our customers are using Palzin Feedback to collect, Bug Reports, Feature Request, Enhancement Request, Blog Topics, FAQs, etc. purpose as each board can be set as Public or Private. Plan & share your product roadmap by diving into data at different segment and prioritise the product feature requested. And once the feature is released to LIVE, Share an update with specific customers who voted or subscribed to receive an update. That's not it, You can also integrate Palzin Feedback in your own application so your customer doesn't have to leave your application to give feedback.