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Nicereply

Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0).

★ 3.0 average rating

Paid • ProprietaryMacWindowsLinux

About Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0. Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide Increase your survey response rates by 200% See your data in your CRM and set triggers based on it Get 3x more feedback without sending more emails Customize both the look and content of your surveys Set goals, track KPIs, generate reports and more...

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Frequently asked questions

What is Nicereply?

Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0). It is listed under the Paid • Proprietary license model in the SaaS Lenz directory.

Is Nicereply free to use?

Nicereply is listed as Paid • Proprietary in our directory. Pricing and plan details can change, so check the official website for current terms before committing.

What platforms does Nicereply run on?

Nicereply is available on Mac, Windows, Linux, Chrome OS, Software as a Service SaaS, so you can use it across the devices your team already works with.

What are the best alternatives to Nicereply?

Popular alternatives to Nicereply include Affiniv, Freshsurvey, Luumy, Sekker. Compare their features, license models, and platforms on the SaaS Lenz alternatives page.