Klaus Customer Platform
Conversation review and QA platform for support teams.
★ 1.7 average rating
About Klaus Customer Platform
Conversation review tool for support teams Klaus improves customer service quality by making internal feedback easy and systematic There once lived some support folks that were borderline obsessed with the quality of their conversations with customers… but quality of the conversations was not quite what it should have been. So they tried obsessing about CSAT and NPS - that didn’t really work. Eventually, after many trials and tribulations, they understood that there is only one person that knows what is good, bad, right and wrong for you and your customers - you. Clearly many have had this epiphany before and there are tons of great tools, processes and advice out there for doing internal ticket reviews... OH... ok… team leaves day jobs to build the tools themselves. So here we are. A special thanks is owed to the Support Driven community - we would not be here without you.
Key Features
- ✓Onboarding
- ✓Customer service
Frequently asked questions
What is Klaus Customer Platform?
Conversation review and QA platform for support teams. It is listed under the Freemium • Proprietary license model in the SaaS Lenz directory.
Is Klaus Customer Platform free to use?
Klaus Customer Platform is listed as Freemium • Proprietary in our directory. Pricing and plan details can change, so check the official website for current terms before committing.
What platforms does Klaus Customer Platform run on?
Klaus Customer Platform is available on Software as a Service SaaS.
Who develops Klaus Customer Platform?
Klaus Customer Platform is developed by Qualitista OÜ. You can find more background and documentation on the product's official website.