Keatext
Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.
★ 2.5 average rating
About Keatext
Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting Key features Contextual recommendations with SWOT chart Customizable, interactive dashboard Sentiment categories including customer suggestions and questions Topic and opinion heatmap Shareable reporting The application is cloud-based and requires no advanced setup or training to start getting insights. Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.
Key Features
- ✓Privacy focused
- ✓No Coding Required
- ✓Ad-free
- ✓Text and Sentiment Analytics
- ✓Customer Analytics
- ✓Employee Engagement
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Frequently asked questions
What is Keatext?
Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It is listed under the Paid • Proprietary license model in the SaaS Lenz directory.
Is Keatext free to use?
Keatext is listed as Paid • Proprietary in our directory. Pricing and plan details can change, so check the official website for current terms before committing.
What platforms does Keatext run on?
Keatext is available on Software as a Service SaaS.
Who develops Keatext?
Keatext is developed by Keatext. You can find more background and documentation on the product's official website.
What are the best alternatives to Keatext?
Popular alternatives to Keatext include MonkeyLearn, SentiSum. Compare their features, license models, and platforms on the SaaS Lenz alternatives page.