HelpDocs
Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience.
★ 2.1 average rating
About HelpDocs
HelpDocs gives customers the tools to help their users succeed through product education using our hosted knowledge base platform. HelpDocs gives teams the tools to help their users succeed through product education using our hosted knowledge base platform. By building tools like intelligent knowledge base search, smart 404 pages, and integrations we're able to assist our customers in reducing churn and customer support ticket numbers. Today, we serve thousands of users and millions of page views while ensuring they get the best uptime, support, and knowledge base to meet their needs. HelpDocs was founded in June 2016 by Jake Peters and Jarratt Isted. We're a bootstrapped, remote, and profitable company based in Cambridge, UK.
Key Features
- ✓Help Center
- ✓Customer service
- ✓Knowledge base
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Frequently asked questions
What is HelpDocs?
Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience. It is listed under the Paid • Proprietary license model in the SaaS Lenz directory.
Is HelpDocs free to use?
HelpDocs is listed as Paid • Proprietary in our directory. Pricing and plan details can change, so check the official website for current terms before committing.
What platforms does HelpDocs run on?
HelpDocs is available on Google Chrome, Software as a Service SaaS, so you can use it across the devices your team already works with.
Who develops HelpDocs?
HelpDocs is developed by HelpDocs Ltd.. You can find more background and documentation on the product's official website.
What are the best alternatives to HelpDocs?
Popular alternatives to HelpDocs include Archbee, Clevada, Confluence, HelpCenter.io, HelpKit. Compare their features, license models, and platforms on the SaaS Lenz alternatives page.