HaloPSA

About HaloPSA

HaloPSA is a single, all-inclusive solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business With an integrated PSA platform you will experience features such as time-tracking and billing, advanced reporting, asset management, remote access, seamless integrations, automation tools and more. Tailored to your requirements with an intuitive UI, you can remedy your client issues with an unlimited PSA solution. Key benefits of HaloPSA: • Fast, Clean Interface: Designed to be quick and intuitive. • Save time by automating workflows and centralising communication. Easily manage incidents and meet SLAs through HaloPSA's incident management functionality. • Gain more control over the assets and items lifecycle. Take control over all aspects of assets, items and contacts in a single space to give your team transparency and power. • Reduce costs, increase productivity and teach new skills. Create an extension of your service with our Self Service Portal. End users can raise requests through the service catalogue and find solutions easily with FAQ's. • Keep track of projects and make resource spend transparent. Share a live view of all projects on the go to gain clarity and visibility for time tracking and billing. • Manage the entire lifecycle of a customer from prospect through implementation projects and onto your support team and account management. • Integration with Core Business Systems: Centralise your business processes using HaloPSAs powerful built in integrations. • ITIL Aligned: Incident, change, problem, service, asset and knowledge management. • Self Service & Knowledge Base: Improve efficiency by reducing the number of calls to your service desk.

Frequently asked questions