Callbell

SaaS Apps

Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.

Developed by Callbell

License Model

Paid • Proprietary

About Callbell

Chat Module: Optimize your communication with customers by integrating WhatsApp, Facebook, Instagram and Telegram. Advanced Chatbot: Automate sales and customer support conversations and processes thanks to a chatbot and an advanced flow builder. Broadcast module: Send mass messages on WhatsApp and keep your customers informed by sharing info and promo. API & Webhooks: Integrate Callbell with your corporate CRM & ERP and schedule messages and tasks thanks to our APIs.

Centralize your messaging channels Invite your teammates and support your customers on WhatsApp, Messenger, Instagram and Telegram from a single multi-agent platform. All chats to the appropriate department Divide your team according to their specific functions, so your customer will always finds what he’s looking for with auto-routing. Analyze statistics and stay in control Use statistics to analyze your team’s performance, study the best strategy and keep control over all communication.

Features

Website widget

Live Support Chat

Customer Analytics

Customer enrichment

Alternatives to Callbell (5)

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Trengo

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Helpcube

Helpcube turn your visitors into customers and your one-time shoppers into returning customers.

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Callback24

Callback24 is a tool which makes it easier for your client to contact you. In just 15 seconds your consultant gets a notification about a customer’s call.

2.2 on average

Available Platforms

iOS

Android

Software as a Service SaaS